Friday, October 14, 2011

Airlines, tell us your punctuality

The Association of European Airlines (AEA) used to publish the on-time performance (punctuality) of their associated airlines. It seems that their airline members would not allow this anymore. Certainly you can use Flightstats, however, the information may prove inaccurate and incomplete. Wolfram search has a nice feature to learn more about airlines (US only) delays. Just enter the search term 'causes of delay of delta airline' and you will find a nice summary of Delta's performance as an example.

In a bold new move, South African domestic carriers have agreed with Airports Company South Africa (ACSA) to publish their punctuality on the ACSA web site. Passengers can take this into consideration upon choosing their carrier and the Airport makes a clear statement about the strategic value of on-time performance.

I'd rather have this continuous level of transparency than campaigns of carriers or airports which coincidentially happened to be the most punctual recently - irrespective of their size, number of cancellations, and number of passengers affected.

No comments:

Post a Comment