Monday, May 24, 2010

Resolve reactionary delays

Nearly half of all flight delays in Europe are actually "reactionary" or "knock-on" delays caused by previous late departures or arrivals, according to a new study of Eurocontrol. Unfortunately the study is an analysis and does not, despite some suggestions on adjusting the framework for reporting delays and improving the quality of the delay data captures, provide any means to tackle this issue.

We have come up with an approach to resolve reactionary delays. We found that we can attribute the delay cost to the original causer of the delay. That causer may still be within the airline (e.g. aircraft maintenance) but it is a much better decision tool than just 'reactionary delays'. It is still about responsibility here ... nobody feels responsible for reactionary delays.

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