Friday, July 16, 2010

Dashboards versus Scorecards

There have been ongoing discussions about the difference between scorecards and dashboards.

In the book Drive Business Performance the authors refer to Wayne Eckerson (Deploying Dashboards and Scorecards, July 2006) with a nice overview.

PurposeMeasures performanceCharts progress
UsersManagers, staffExecutives, managers, staff
UpdatesReal-time to right timePeriodic snapshots
Top-level displayCharts and tablesSymbols and icons

Is it important to differentiate? Not really, both present a structured view of the goals and objectives for the organization. Key is to drive efficiency and help them focus on what matters.

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